Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Solstice Arc. By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Last updated: November 15, 2025

Legal Entity

Solstice Arc

123 Queen Street West, Suite 2400

Toronto ON M5H 2M9, Canada

Phone: +1 (416) 973-8264

Email: [email protected]

1. Binding Legal Agreement

These Terms and Conditions form a binding contract between you (the user) and Solstice Arc (the service provider). By accessing our website or using our services, you represent that you have the legal capacity to enter into this agreement and that you accept these terms in full.

If you do not agree with any part of these terms, you must immediately discontinue use of our website and services. Continued use after changes to these terms constitutes acceptance of the modified agreement.

2. User Obligations and Responsibilities

2.1 Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances in your use of our website and services. This includes, but is not limited to, laws relating to intellectual property, data protection, privacy, and electronic communications. You are solely responsible for ensuring that your use of our services does not violate any applicable legal requirements in your jurisdiction.

2.2 Conduct Requirements

You agree to conduct yourself professionally and respectfully when using our services. Specifically, you agree not to:

• Engage in any form of harassment, abuse, or threatening behavior toward our staff or other users

• Submit false, misleading, or fraudulent information

• Attempt to manipulate, exploit, or abuse our services for unauthorized purposes

• Interfere with the proper functioning of our website or services

• Use our services to distribute malware, spam, or other harmful content

• Violate the privacy or rights of others through our platform

2.3 Age Restrictions

Our services are intended for use by individuals who are at least 18 years of age. By using our services, you represent and warrant that you meet this age requirement. If we discover that a user is under 18, we reserve the right to terminate their access immediately.

2.4 Account Accuracy

You are responsible for providing accurate, complete, and up-to-date information when using our services. This includes contact details, business information, and any other data you provide. You must promptly update any information that changes to ensure we can communicate with you effectively.

2.5 Indemnification

You agree to indemnify, defend, and hold harmless Solstice Arc, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these terms, your violation of any rights of another party, or any content you submit through our services.

3. Content Guidelines and Restrictions

3.1 Prohibited Content: You may not submit or transmit through our services any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, hateful, or racially or ethnically objectionable. This includes content that infringes on intellectual property rights or violates any applicable laws.

3.2 User Responsibility: You are solely responsible for any content you submit through our website, including information provided in contact forms, consultation requests, or other communications. We reserve the right to review, edit, or remove any content that violates these terms or that we deem inappropriate at our sole discretion.

3.3 Monitoring: While we are not obligated to monitor user content, we reserve the right to do so and to take appropriate action if we identify violations of these terms. This may include removing content, suspending access, or reporting violations to appropriate authorities.

4. Disclaimers and Limitation of Liability

4.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement

• Warranties regarding the accuracy, reliability, or completeness of content

• Warranties that our services will be uninterrupted, secure, or error-free

• Warranties regarding the results or outcomes from using our services

4.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLSTICE ARC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM:

• Your use or inability to use our services

• Any unauthorized access to or use of our servers or any personal information stored therein

• Any interruption or cessation of transmission to or from our services

• Any bugs, viruses, or similar elements transmitted through our services

• Any errors or omissions in content or for any loss or damage incurred from use of content posted or transmitted through our services

4.3 Consequential Damages Exclusion

Under no circumstances shall Solstice Arc be liable for any damages that result from decisions or actions you take based on information or guidance provided through our services. You acknowledge that business decisions involve inherent risks and that outcomes depend on numerous factors beyond our control.

4.4 Maximum Liability

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law. In no event shall our total liability to you for all damages exceed the amount paid by you, if any, for accessing our services during the six months prior to the claim.

5. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

In such events, we will make reasonable efforts to minimize the impact and resume performance as soon as practicable. If the force majeure event continues for more than 60 days, either party may terminate the affected services upon written notice.

6. Governing Law and Dispute Resolution

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

6.2 Jurisdiction

You agree that any legal action or proceeding relating to these terms or your use of our services shall be brought exclusively in the courts located in Toronto, Ontario, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

6.3 Dispute Resolution

Before initiating formal legal proceedings, we encourage parties to attempt to resolve disputes through good-faith negotiation. If you have a concern or dispute, please contact us first so we can work together to find a resolution. Most issues can be resolved through open communication.

7. Severability and Waiver

7.1 Severability: If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

7.2 Waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Solstice Arc.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we may provide additional notice such as a prominent announcement on our website or notification via email.

Your continued use of our services after changes become effective constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates. If you do not agree with the modified terms, you should discontinue use of our services.

9. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Solstice Arc regarding your use of our services and supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.

Questions or Concerns?

If you have questions about these Terms and Conditions or need clarification about any provision, please contact us:

Email: [email protected]

Phone: +1 (416) 973-8264

Address: 123 Queen Street West, Suite 2400, Toronto ON M5H 2M9, Canada