Terms of Service
Welcome to Solstice Arc. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
Last updated: November 15, 2025
Service Provider
Solstice Arc
123 Queen Street West, Suite 2400
Toronto ON M5H 2M9, Canada
Phone: +1 (416) 973-8264
Email: [email protected]
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and others who access or use our services. Your use of our services is also subject to our Privacy Policy, which is incorporated into these terms by reference.
2. Description of Services
Solstice Arc provides strategic marketing consultation services focused on timing strategies, seasonal planning frameworks, and campaign optimization. Our services include research, analysis, strategic planning, and advisory support.
The specific scope and deliverables of our services are defined in individual service agreements or proposals. These Terms of Service govern your general use of our website and the overall framework within which our services are provided.
3. Acceptable Use Policy
3.1 Permitted Uses
You may use our website to learn about our services, contact us with inquiries, access resources we provide, and engage with our content. You may access publicly available information and materials for your personal or business reference.
3.2 Prohibited Uses
You agree not to use our website or services to:
• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Collect or harvest information about other users
• Use automated systems or software to extract data from our website
• Impersonate any person or entity, or falsely state or misrepresent your affiliation
• Use our services for any unlawful or fraudulent purpose
3.3 Fair Usage
We expect users to engage with our website and services in good faith and in a manner consistent with their intended purpose. Excessive or abusive use that impacts our ability to serve other users may result in access restrictions.
4. User Accounts and Access
4.1 Account Information
If you create an account or provide information through our contact forms, you are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update it as necessary to keep it accurate.
4.2 Account Security
You are responsible for safeguarding your account information and promptly notifying us of any unauthorized access or security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.
4.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms of Service, engage in prohibited activities, or for any other reason at our discretion. You may also request account closure at any time by contacting us.
5. Service Availability and Modifications
5.1 Uptime and Maintenance: While we strive to provide consistent access to our website, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide notice when possible.
5.2 Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes adding or removing features, changing pricing, or altering the scope of available services.
5.3 Geographic Availability: Our services are provided from Canada and are intended for use by clients worldwide. However, we do not represent that our services are appropriate or available for use in all locations. Users accessing our services from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.
5.4 Updates and Changes: We may update our website content, features, and functionality to improve user experience, add new capabilities, or address technical issues. Your continued use of our services after such changes constitutes acceptance of the modified services.
6. Intellectual Property Rights
6.1 Our Content and Ownership
All content on this website, including text, graphics, logos, images, methodologies, frameworks, and software, is the property of Solstice Arc or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. This includes our proprietary timing frameworks, strategic methodologies, and analytical approaches.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. You may view and download materials from our website for your personal, non-commercial use, provided you keep all copyright and other proprietary notices intact.
6.3 Restrictions
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content except as permitted by these terms or with our prior written consent. You may not use our proprietary methodologies, frameworks, or approaches in your own commercial offerings without authorization.
6.4 Trademarks
The Solstice Arc name, logo, and related marks are trademarks or registered trademarks. You may not use these marks without our prior written permission. Other trademarks, service marks, and trade names that appear on our website are the property of their respective owners.
7. User-Submitted Content
When you submit information, feedback, or other content through our website (such as through contact forms or consultation requests), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and incorporate such submissions for the purpose of providing our services and improving our offerings.
You represent and warrant that you have the right to submit such content and that your submissions do not violate any third-party rights or applicable laws. You are responsible for the content of your submissions.
8. Disclaimers and Limitations
8.1 No Guarantees: Our services are provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of our content or services. While we strive to provide valuable strategic guidance, we do not guarantee specific results or outcomes from implementing our recommendations.
8.2 Professional Advice: The information and guidance we provide should not be considered as a substitute for professional advice tailored to your specific circumstances. Business decisions should be made with consideration of all relevant factors and, where appropriate, in consultation with qualified advisors.
8.3 Third-Party Content: Our website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of these external sites. Links do not imply endorsement.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification about how they apply to your use of our services, please contact us:
Email: [email protected]
Phone: +1 (416) 973-8264
Address: 123 Queen Street West, Suite 2400, Toronto ON M5H 2M9, Canada